phones and the lower rates…” “CareConnect knows the assisted living business.
They listened closely to our needs and delivered!” “We now are finally in the 21st century with our communications equipment” “CareConnect makes me look good.
Occupancy is up due to improved services” “For over a year, we researched ways to replace our aging infrastructure. Every solution, except one, required a significant capital cost. ESCO delivered the solution with their CareConnect product - equipment, technology & service!" Lynette Jagels, Otterbein Retirement Living Communities
“CareConnect provided a turn-key communication/emergency-call system that became a revenue generator – all with zero upfront investment!”
Christopher C. Randall, CEO NaviGroup
About Us
Who We Are
ESCO Technologies, LLC is a national provider of enhanced communications products and managed services to acute and long term care facilities. We install and maintain Nurse Call/ Emergency Response systems to the acute care market locally. We provide our CareConnect suite of products and managed services to the long term care market nationwide.
Our mission is to provide fiscal value to our customers while enriching the lives of their customers.
About ESCO Technologies
ESCO Technologies has been a leader in healthcare communications solutions for more than 15 years. ESCO’s tradition of quality service and technical innovation traces back to 1947 with the founding of our parent company, the Setzer Corporation. Today, Setzer is an $80 million multi-faceted organization employing more than 600 associates nationwide.
A Tradition Of Innovation and Service
CareConnect and ESCO Technologies understand that facility owners and managers must keep their focus on building and operating a profitable business and on delivering comprehensive, quality care for your residents. Accordingly, we offer an innovative portfolio of managed services designed to take the burden of purchasing and maintaining communications, nurse call and emergency response equipment and systems off their shoulders. CareConnect facilities enjoy the benefit of advanced technologies like resident and business digital/IP-based telephone systems, nurse call systems, patient emergency response systems, wander management programs. Enhanced Satellite television services, high-speed internet connections and Wireless locator systems make your facility more attractive to potential residents and their families.
Installation And Service
With a presence of over 3000 nationwide certified technicians no project is outside the scope of our abilities. From 24x7x365 on-site service, to remote management and diagnostics, your critical voice, data and emergency response systems are covered by CareConnect's unmatched 2-hour emergency response commitment.
Capabilities
Multiple locations-simultaneous deployments
Field Managment and Engineering
National Dispatching
Single-source for Vocie, Data, Internet and Nurse Call
Customer Service
Resident telephone number portability - Regardless of geography
Courteous representatives with an expertise in dealing with Seniors
System programming changes
Project Management
Virtual NOC with 24x7 Service
On-site training and post installation support
Data & Configuration Back-ups to minimize downtime
Field Service
Located across North America for stratigic proximity to customers' site
Industrys only sole-source for national support for: telephone, nurse call, dial tone, internet and wireless communications.
Certifications: Cisco Gold Partner (CCNA, CCDA, CCNP, CCIE), Mitel, Status Solutions, Innovonics, PMPC, RCDD
